Managing Customer Value
The Maryland World Class Consortia holds regular meetings each quarter for members, potential members, supporters, and guests. Each meeting is a half-day “mini-conference” that provides new developments among Consortia members, examples of World Class tools in action, and networking with active practitioners. The next quarterly meeting will be held on September 27th, 2012. I have Read More …
In discussing the topics of Appreciative Inquiry and Service Design, I came upon this summary that seemed very fitting for the end of the week. What we ASK determines what we DISCOVER What we DISCOVER determines how we TALK What we TALK ABOUT determines how we DREAM together How we DREAM together determines what we Read More …
A Vlog on an article I recently published. It is one thing to be optimistic but it is another thing to completely ignore your surroundings. Video Removed. Technorati Tags: One Page Business Plange Business Plan,Marketing Plan Pro
I recently had an article published on the Duct Tape Marketing Site: When your business is in trouble it is safe to assume you have to do something different or you will get the same results. Change must occur. But what do you change to and how do you know that it is going to Read More …