Managing Customer Value
To be a successful salesperson, it is important to understand the importance of dialogue. Dialogue is a conversation between two or more people in which each person communicates with the others. It is a back-and-forth exchange of information and ideas. There are many benefits to using dialogue in sales. First, it allows you to build Read More …
By having a customer-centric mentality, you prioritize your customers’ needs and create an organization focused on ensuring customer satisfaction and loyalty. This mentality creates an environment for your customers to feel appreciated, respected, and taken care of. In turn, this will increase customer loyalty and repeat customers, as well as the potential to receive referrals Read More …
A Quick Overview of What They Are and If They Have a Place in B2B Customer Research What is a Socratic Circle? If you’re looking for a way to get more out of your business research or sales meetings, you may consider using Socratic Circles. But what are they? And how can you use them Read More …
Maybe you have some customers that have purchased but are not sold on your product; some of these customers even could perhaps be customers that are fence about deciding whether or not to buy your product. Find these customers and discover what they want, and you’ll gain a new perspective on your business, marketing efforts, Read More …
Value is the most important factor in any sale. Customers who perceive your product as valuable are much more likely to buy it, regardless of the price. Conversely, if a customer does not perceive your product as valuable, they will not buy it, no matter how cheap. So, how do you convert a customer’s perception Read More …
As the landscape of marketing evolves, so too must the way campaigns are structured. The traditional model of a centralized team responsible for all aspects of a campaign is no longer feasible in the current climate. Instead, a more decentralized approach is needed, with smaller teams working on specific elements of the overall campaign. This Read More …