Managing Customer Value
The Friday Video Series with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute recently competed a month long series on PDCA. As I reviewed the video, I found that over 30% of the material had been edited out. I have included the entire audio of the conversation as a podcast. Even if Read More …
Can we get through a self analysis without a coach? Will we be successful with individual Kaizen without instruction? The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen. Dr. Balle is a multiple Shingo Prize winner Read More …
The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos has a central theme of Kaizen. This particular video focuses on using Kaizen as part of standard work. Dr. Balle is a multiple Shingo Prize winner as an author of the The Gold Mine Read More …
I had a week of travel and caught up on my audible books for the month. The one I enjoyed the most was Moonwalking with Einstein: The Art and Science of Remembering Everything. A couple of the Q & A’s from Amazon: Q: Can you explain the “OK Plateau?” A: The OK Plateau is that Read More …
The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. The next series of videos has a central theme of Kaizen. This particular video focuses on using individual Kaizen to empower others. How do you build trust in a business relationship? Dr. Balle is a multiple Shingo Prize Read More …
Partnering with IWCC on customized Adult Learning programs At the upcoming Southwest Iowa Manufacturers Alliance for Quality program Steven Wilson of WCTS, Inc. will be discussing how partnering with IWCC on customized programs for Quality and Six-Sigma can provide dramatic results for your business. The program will be held from 9:30AM to 2:30PM on Tuesday, Read More …