Managing Customer Value
It can be difficult to capture an audience’s attention in today’s multitasking world. However, videos and audio are highly effective in compellingly conveying messages. 90% of the information we process mentally is received via video and audio. Therefore, these mediums can help ensure our message is effectively delivered and heard. Do you have an important message Read More …
Are you looking for a new way to bring your strategic plans to life? Do you want to make sure your strategy is implemented in the most effective way possible? Crafting an effective strategy activation program can help you do just that. Strategy activation is the art and science of persuading people to align around, engage Read More …
Edge thinking provides a unique opportunity for businesses to uncover new opportunities that may have been left undiscovered through traditional thought processes. It helps businesses focus on the cutting edge of their respective industries and allows them to expand their reach and tap into new markets more quickly. Edge thinking is an important element of Read More …
In business, it is essential to understand your customers’ needs to foster meaningful relationships and create a successful customer experience. One of the key elements of this understanding is awareness of the customer’s “moment of truth” – the point when the customer is most likely to make a purchase or decision about your product or Read More …
Today, businesses must strive for innovation to stay competitive and thrive in the market. With the rise of digital transformation, companies need to remain flexible and agile when making decisions to stay ahead of the curve. This is where Action Research and Marketing Research come into play. Action Research is a collaborative approach to investigating Read More …
Sales success today requires a deep understanding of a customer’s business and dilemmas. Understanding how to identify, analyze and unlock the sales opportunities that arise from customer dilemmas is important. In this article, we will explore how to identify customer dilemmas, analyze their impact and unlock sales opportunities to help customers become more efficient and Read More …