Managing Customer Value
Using a business promise instead of a value proposition effectively sets your business apart from the competition. It communicates to potential customers that your business is reliable and trustworthy and is willing to go above and beyond to provide them with the best products and services. A business promise is a statement that reflects your Read More …
When designing products, services, and experiences to meet customer needs, it’s essential first to understand those needs. However, customers’ needs are constantly changing; this makes it difficult for designers and researchers to design products relevant to the target audience at any given time. The iterative design research (IDR) process is a proven solution for addressing Read More …
Stakeholder Engagement Mapping Stakeholder engagement is a collaborative process of research, debate, and discussion from multiple perspectives to determine a key list of stakeholders across the entire stakeholder spectrum. It is a prerequisite for effective stakeholder consultation and should be an integral part of any project or initiative. Stakeholder engagement mapping helps identify the purpose Read More …
The marketing campaign is the sum of business decisions, plans, and activities to bring your brand to target consumers. If you’re not already familiar with the process, now may be the time to get acquainted. Marketing campaigns are a staple of modern business and are especially important for brands that require constant renewal. An effective Read More …
In the project economy, everyone is a project manager. The lines between work and personal life have become blurred as we manage an ever-increasing number of projects – from developing a new product at work to planning a family vacation. Project management is not about controlling people or processes but achieving results through effective collaboration. Read More …
What Buyers Value: To better understand what buyers value, it is important to know how most companies fall short. Many companies make mistakes, starting with the wrong questions, relying on assumptions, and not taking the time to listen. As a result, they often fail to connect the dots and understand what buyers are looking for. Read More …