Understanding Customer Value Shapes Product Development

When designing a product or service, businesses must consider not just what features and benefits consumers will appreciate but also how much the customer will value these features and benefits. Value is a key component of any successful business, but entrepreneurs often overlook it when launching a new venture. If you’re not familiar with the Read More …

Becoming Part of a Market versus Marketing to a Market

When deciding how to enter a market, it is important to pay attention to existing trends, customer needs and desires, competitors, and your business capabilities. A new market entry can be a long and difficult process if you don’t properly assess the risks and opportunities that come with it. Here are some strategies for joining Read More …

The Benefits Of Capturing Your Customers’ Experiences With Narrative

Being able to connect with customers in meaningful ways and gain insight into their experiences has become a key goal for companies wanting to create positive customer relationships. Narrative is a powerful tool for understanding customers, learning from their experiences, and ultimately creating successful brand efforts. This article will explore the benefits of capturing customers’ Read More …

How To Improve Your Managing Customer Value

When it comes to business success, it’s essential to ensure that your customers get the value they need. Managing Customer Value is an essential process used to assess and improve the value of products and services so that customers remain satisfied and loyal to your brand. Creating customer value is an essential part of running Read More …

Are You Using Narrative Marketing or Telling Stories?

Narrative marketing is a powerful tool that can be used to capture and share customer experiences while also leveraging them to increase customer engagement and drive sales. It is an approach to marketing that centers around storytelling and the idea of capitalizing on customers’ experiences to draw people into your brand. Narrative marketing is not Read More …

The Basic Structure of a Hyper-Automated Marketing Campaign

In today’s digital-driven world, automated marketing is a powerful tool for reaching and engaging customers. An automated marketing campaign can deliver highly personalized and tailored content to users across multiple digital channels to drive conversions, build brand awareness, and increase customer engagement. Hyper-automation is the next step in this evolution. It goes beyond basic automation Read More …