What is your Ladder of Feedback?

I was thinking of simplifying the thought of direct feedback into 4 or 5 words/steps. 

Developed by Wilson in 2003, and expanded by Ritchhart, I found this line of thought interesting but there was something I felt missing. Granted this is for education and mostly derived from a student-teacher relationship.  

Ron Ritchhart’s Creating Cultures of Thinking book: http://amzn.to/2BMNkXT

Most of us involved in the Toyota Kata (Amazon link: http://amzn.to/2FvTlYO), think of feedback in the form of The Five Coaching Kata Questions. The actual feedback of Kata may be represented better by the back of the card on reflection:

  1. Last Step
  2. Expect
  3. Actually happened
  4. Learn

The Kata questions front and back are coaching questions. Should we always look at this through the lens of Coaching or Kata? Or is there another form of feedback that this addresses. Can you try your luck? Name feedback in 3 to 5 words? Bonus if you make it an acronym. If you want to comment use the LinkedIn thread: http://bit.ly/2sOx5H2

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