Service Design Audio Collection

Service Design

A special collection of Business901 podcasts on the subject of Service Design. The collection totals over four hours and the guests are listed in the order of appearance. Marc Stickdorn graduated in Strategic Management and Marketing and worked in various tourism projects throughout Europe. A leading proponent thru the years Continue reading Service Design Audio Collection

The Michelli Podcast Collection

Michelli Experience

A special collection of Business901 podcasts with Joe Michelli. The collection totals just under an 1 1/2 hours and we discuss three of his books. It is one of the better collection of change management series that I have. Three very different perspectives on customer engagement and how to get Continue reading The Michelli Podcast Collection

Successful Conversations Audio Book

Successful Conversations

A special collection of Business901 podcasts on the subject of conversations. The collection totals over four hours and the guests are listed in the order of appearance. Joe McCormack is on a mission to help organizations master the art of the short story. In an age of shrinking attention spans, Continue reading Successful Conversations Audio Book

The Architects of Quality & Management

Architects of Quality

Dr. Deming, Peter Scholtes, Brian Joiner, Peter Drucker, Joseph Juran, Dr. Deming A special collection of Business901 podcasts that featured subject matter experts on the people above and with a special appearance by Brian Joiner. These are some of my all-time favorite podcasts. The collection totals just over three hours Continue reading The Architects of Quality & Management

Lean Construction Audio Book

Lean Construction

This is a compilation of a series of podcasts that I have done with Lean Construction folks. It is about 3 hours in length and requires no registration for access. At the time, Gregory A. Howell was the managing director of theLean Construction Institute(LCI), a non-profit organization devoted to production Continue reading Lean Construction Audio Book