Revisiting Contextual Pricing w Doctors

Pricing is more than just an issue of margin and production costs, but rather a complex set of contextually factors best defined as an outcome. In the podcast, we discussed the outcome of four contextual factors: Situation, Objectives, Perception and Capabilities.  Rob Doctors,author of the book Contextual Pricing: The Death of List Price and the Read More …

Framing Big Data, part 1 of 2

If you have two sets of researchers who are telling you contradictory things, and they have their own data sets to support it; how do you tell which one is believable and which one is junk. In Numbersense, what I try to do is to give people, as you say, a framework to start thinking Read More …

Why use a Lean Simulation Game

The Lean Supply Chain & Logistics Simulation game was discussed in the podcast with Paul Myerson, author of Lean Supply Chain and Logistics Management, a practical guide that will assist you in leveraging your improvements to both vendors and customers. Why use a simulation game? Paul says, To be truly successful with Lean I think Read More …

Teaching Lean Supply Chain w Simulation

Paul Myerson will be discussing his Lean Supply Chain & Logistics Simulation later in the week. This is part of a series of blog posts outlined in A Lean Service Design Approach to Gaming your Training. Paul was my guest on a recent  Business901 Podcast, Extending Lean Supply Chain Thinking. He recently authored Lean Supply Read More …

Mind map on Crucial Conversations

This is one of my all time favorite mind maps and I really do use it before having a conversation on the phone just to remind me of a few key points. I actually have found myself reviewing it while talking on the telephone. The book, Crucial Conversations Tools for Talking When Stakes Are High, Read More …