Group Therapy without a Word

From a tweet via RT @Ashley_Leach and @Jos_de_Jong, I viewed this Ted Video. Bobby McFerri gets the whole audience to sing together, without talking. In this fun, 3-min performance from the World Science Festival, musician Bobby McFerrin uses the pentatonic scale to reveal one surprising result of the way our brains are wired. Engagement, compelling Read More …

Lean Sales and Marketing: The iCustomer

One of the main reasons that I have attached marketing to the Lean methodology is the simple approach that is used and termed “Learn by Doing.” The Toyota Production System is known for Kaizen/PDCA that is explicitly built upon learning-by-doing effects. Kaizen is a daily process, the purpose of which goes beyond simple productivity improvement. Read More …

Audio Collection of Dr. Balle on Kaizen

The Friday Video Series with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute recently competed a two month long series on Kaizen. I have included the entire audio of the conversation as a podcast. Even if you have watched the videos I think you will find it worthwhile. Podcast Powered By Podbean Read More …

Individual Kaizen and handling blame!

Individual Kaizen is very powerful when you can let go of assigning blame. This is part of the Business901 video Series with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen. Dr. Balle is a multiple Shingo Prize winner as an author Read More …

Are Kaizen Events against the principles of Kaizen?

Part of the Business901 video Series with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute, this particular video centers on why would you use Kaizen Events? Is a Kaizen Event against the principles of Kaizen? This series of videos has a central theme of Kaizen. Dr. Balle is a multiple Shingo Prize Read More …

Individual Kaizen is Respect for People.

The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute. This series of videos continues with a central theme of Kaizen.  In the beginning of the video we discuss several resources to learn more about individual Kaizen and in the last 2 minutes discuss how Kaizen plays a Read More …