Managing Customer Value
In discussing Lean Strategies for Small Business, I asked Ankit Patel about how Lean applied to sales. An Excerpt from the Podcast: Joe: That’s interesting that you mentioned sales. I talk about it in the marketing perspective and how Lean applies. How do you tie Lean principles to sales? Ankit: Well, we use the simpler Read More …
I asked Ken Rolfes a few questions about Lean 3P in a podcast, Rolfes on Lean, and we ended up discussing the Customer’s Job to be Done. Ken can be found at KDR Associates. An Excerpt from the Podcast: Joe Dager: Clayton Christensen used the words “jobs to done”. You got to look at what Read More …
Jim Benson’s new work, Why Limit WIP: We are Drowning in Work (MemeMachine Series) (Volume 2), was at the center of our conversation in this podcast. Jim’s company Modus Cooperandi combines Lean principles with Agile methodologies from software design, and the communications revolutions of social media, as a process and tool infrastructure. Jim is best Read More …
A part 2 of yesterday’s blog postbased on this related podcast and transcription: Leffingwell on the Lean Agile Train. Dean Leffingwell is a consultant, entrepreneur, software executive and technical author who provides product strategy, business advisory services and enterprise-level agility coaching to large software enterprises. An excerpt from the podcast: Joe: When we go into Read More …
Connect with your leads and build the relationship that will create repeat buyers. It’s no secret that email is one of the primary ways of communicating important information. The problem we have seen over the years is an influx of companies that use this method of communication in a way that is impersonal and irrelevant. Read More …
I asked Patrick Waara of Xerox about swarming being used as an Agile response when someone’s in trouble in the middle of an iteration. I followed up with, “When does someone raise their hand or does the Scrum master determine that you need outside help and talks with the other Scrum masters? How do you Read More …