Managing Customer Value
Walt Disney’s original success formula, “Dream, Believe, Dare, Do”, can transform both entrepreneurial and Fortune 500 companies alike. Bill Capodagli is the co-author of The Disney Way, 3E, along with several other books (I have them all), and can be found at Capodagli Jackson Consulting. Bill has become one of the most recognizable storytellers (aka keynote speakers) Read More …
There has been much discussion on our shifting perspective in sales and marketing most noticeably from outbound to inbound. It has required a different perspective. In the advent of the platform-creation. it has created another style of engagement. It requires us stop thinking of maybe that one to one marketing and more to what the group Read More …
Kristin Zhivago is president and co-founder of Cloud Potential LLC. They offer best-practice analysis and improvement of a company’s digital impact, mostly working with companies that have historically done well in their space but are now being surpassed – even blindsided – by those who operate at cloud speed and use cloud-based tools. They are instructing managers Read More …
Download a PDF of the Host A3 Yesterday, I wrote about The Solutions Focus: Making Coaching and Change SIMPLE by Paul Z Jackson and Mark McKergow in the blog post, Toyota Kata a Solution-Focused Approach? I actually found Solution Focus from reading McKergow latest book, Host: Six New Roles of Engagement. In the book, the author uses Read More …
Tim Sanders has spent most of his career on the cutting edge of innovation and change. He was on the ground floor of the quality movement, the launch of the mobile phone industry and, most notably, the birth of the world wide web. He was an early stage member of Mark Cuban and Todd Wagner’s broadcast.com, Read More …
Most people can see and solve a problem, and certainly an organization can do that. What salespeople should try to discover are the patterns that are associated with the product/service that they provide. In Henry Cloud’s work,Boundaries: When to Say Yes, How to Say No to Take Control of Your Life, he discusses two types Read More …