Managing Customer Value
A month ago I wrote an article and posted a few cards that received a favorable response. I considered creating an App but instead decided just to post it on Slideshare so everyone could use an existing app that will be updated. I will also update these cards occasionally. Download a mobile 15 piece Lean Read More …
When I am working, I naturally migrate from different stages of thinking through the Lean Cycles of CAP-Do, SDCA, PDCA, EDCA. I use all of them at a micro and macro level but often in very different ways. Reading the book Making Thinking Visible (Amazon Link: http://amzn.to/2wXnL0Q) helped me collect my thoughts on this subject. Read More …
Previously when I was discussing, Let’s make Lean Simple Again, I had introduced the SALES Acronym for providing an overall scope to the effort and provide direction for the participating team. However, there is another challenge and that is ensuring we understand better the level of perspective we are facing. We want to understand the highest leverage Read More …
I was taught Lean is simple: Find a problem, Solve a problem. It really is that simple to get started. Using my interpretation of Lean thinking, we start by: Capture what you are doing (CAP-Do) Create your Standard Practice (SDCA) Take one of those practices improve on it (PDCA) Try something new explore (EDCA) The percentage Read More …
CAP-Do – Check-Act-Plan-Do If you want to take a deep breath, you must first exhale For any work, Design, Project, Sales and Marketing, I start out by using CAP-Do. CAP-Do should be our first step. Starting with Check is not a new phenomenon. I have 3 books on my shelf that have used it from notable authors Read More …
Using the A3 Thinking Process gives a systemic way of implementing Lean Thinking in Sales and Marketing. Through the A3 tool mindset, you learn to think Lean. But to start, I like to think of old Zen saying, If you want to take a deep breath, you must first exhale That is why I encourage the use Read More …