Managing Customer Value
“When you want to spend the rest of your life with someone, you want the rest of your life to start as quickly as possible.” – Billy Crystal at the end of When Harry Met Sally When we think about our sales/marketing funnels or as the title of this blog states, The Engagement Funnel, do we Read More …
Working with Lean in Sales and Marketing have afforded me the opportunity to see tools in a different way. It has allowed me to see them from what I might call an outside-in perspective. Where most Coaches and Trainers come from the internal world of development and manufacturing, I came from primarily a management and Read More …
I created this over seven years ago. Though I might change a few words and add methods like Kanban, I believe there is still a lot merit. What do you think? The Planning Cycle from Business901 Adapted from the book, Lean Project Management: Eight Principles For Success
Review this Slideshow and pay particular attention to the re-productive section. This is a description of incremental improvement or PDCA. I cannot over-emphasize the importance of the Check stage of PDCA or the feedback mechanism that you use in the iteration. James O. Coplein, author of the Lean Architecture: for Agile Software Development states, “A Read More …
In a past blog post, Include a Fluff Cycle in your Day, I recommended a little mindfulness. I said; Every Lean Enterprise practices all kinds of cycles with PDCA being the most prevalent. But has anyone ever asked you to include a Fluff Cycle? My idea of a Fluff Cycle is a deliberate effort to Read More …
Every Lean Enterprise practices all kinds of cycles with PDCA being the most prevalent. But has anyone ever asked you to include a Fluff Cycle? My idea of a Fluff Cycle is a deliberate effort to reward you after a period of intense concentration. Greg explains how he uses this technique to enable short bursts Read More …