Managing Customer Value
In a recent LinkedIn thread, What do we have to do to have Lean survive a leadership change?, I found most of the comments following the age old line that the reason for Lean failures can always be summed up in one word, leadership. I even left the following comment; “My first thought when I Read More …
If you can build a culture of PDCA, a culture of learning, growth becomes part of everyone’s job. It is this aspect I believe that separates good companies from great companies. There is not an internal factor that will be more limiting or more expansive than the people within the organization. Building a learning culture Read More …
It is always funny that until you have purchased a new car, you see so few of them on the street. Afterwards, it seems like every light you pull up to there is one. Even the different makes start looking like your own. Tuesday night, I posted a blog, Is there a Fifth way to Read More …
We normally define four basic ways for a business to grow: Market development: Taking current products into new markets. Market penetration: Taking our current product lines and penetrating our current markets more deeply than we have in the past. Innovation or Product Development: Introduce new products into our current markets. Diversification Strategy with Innovation/Product Development: Read More …
I am going to devote the week of April 22nd on how to grow, or scale-up your small business. I will be scaling-up the entire week culminating in a webinar, The Lean Scale Up which will be followed by a period of Q & A on the afternoon of April 26th. Only registered participants will Read More …
Jeffrey G. Soper, Ph.D., Executive Director of the International Strategic Business Partner Institute, and the creator of Problem Solving LeadershipTM and the C.L.I.C.KTM Process will be presenting at the The ASQ Charlotte Section Annual Conference 2013, Quality Conference of the Carolinas. The conference is held at UNC Charlotte Center City and is a one-day event Read More …