Managing Customer Value
Jerry Rosenthal started on his process improvement journey where he entered the world of medical device and worked with such companies like Cardinal Health. Jerry’s expertise is primarily in regulated environments such as food, beverage and pharmaceutical production and packaging. Jerry has been successful at taking principles and tools from manufacturing and applying them to Read More …
In one of my most popular podcasts (Related Podcast and Transcription: A3 Problem Solving) of all time, Tracey Richardson talked about Problem Solving and A3s. However, I have always thought like most things, it is not about the tools and methods, it is about the people. An excerpt from the podcast: Joe Dager: How Read More …
Next Weeks podcast guest, Dana Sednek Bowler specializes in eLearning, virtual meetings/collaboration, project management, analytics tools & strategies, and leadership facilitation. She puts these skills to work at Interaction Associates as the online learning manager. An excerpt from next week’s podcast: Joe: What do you think makes online collaboration difficult, or isn’t it? Should it Read More …
The Optimization Triangle: leadership, project management, and individual learning is how Lou Russell views the type of work she does at Russell Martin & Associates. I enjoy her project management books (I own 3 of them) and her Accelerated Learning Workbook (yes, I have that one) and recommend them. She recently sent me a leadership Read More …
I was intrigued by Mark Hamel, author of Kaizen Event Fieldbook: Foundation, Framework, and Standard Work for Effective Events that so much of his book is spent on Standard Work. Below is how he answered that question. Related Podcast and Transcription: Lean Business System Mark Hamel: I think back to when I started learning from Read More …
Jump start your 2015 business planning. Russell Martin & Associates has created The Focused Performance Bundle. The package includes everything you need to facilitate the planning sessions with your team. Once you know where you want to go and where you don’t want to go in 2015, start brainstorming initiatives that will take you there. Read More …