Facilitation Discussion with UX Designer, Russ Unger

Russ Unger’s new book Designing the Conversation: Techniques for Successful Facilitation (Voices That Matter) was discussed in the recent Business901 Podcast,  Voices Matter: Are you helping the situation?. This is a transcription of the podcast. Download or view the PDF: Facilitation Discussion If you would like to view the flip magazine on your screen or Read More …

6 Minutes to Facilitation Expertise

The story of Austin’s Butterfly with Ron Berger is one of the best lessons I have seen for continuous improvement. It applies the principles of iterations, collaboration, and feedback. Austin was able to improve the last effort dramatically and, as a result, did not even have to Pivot. The insights by the participants and their Read More …