Managing Customer Value
This is the last in series of interviews that I had with Bob Petruska of Sustain Lean Consulting. We have covered subjects from Trystoming to Value Stream Mapping. A complete list: Production Improvement: Crank it up and Go Faster Training 201: Training other People? TryStorming instead of BrainStorming? The Original Pizza Game at AME Jacksonville Read More …
Before Personal Kanban was published, I had Jim Benson on the podcast talking about team work. During the podcast I asked, “I noticed, on your website, where you talk about if you optimize your team and not your people, you’re not really optimized. I really like that statement. We all realize we have to make the Read More …
From a tweet via RT @Ashley_Leach and @Jos_de_Jong, I viewed this Ted Video. Bobby McFerri gets the whole audience to sing together, without talking. In this fun, 3-min performance from the World Science Festival, musician Bobby McFerrin uses the pentatonic scale to reveal one surprising result of the way our brains are wired. Engagement, compelling Read More …
What would be the Secret Sauce to make a marketing power group work? It is not that hard, but there is a couple important ingredients that I would recommend: There needs to be strong common interest among the group for all to succeed. I look at downtown stores located in close proximity, strip mall occupants, Read More …