Managing Customer Value
“The answer is a resounding yes.” – Dr. Thomas Graham, author of Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work Joe Dager: I think many people would challenge the notion that you could have a methodology for innovation. Do you feel like you have what you call a method or a repeatable Read More …
I have been a big advocate of the work that Jeanne Liedtka, a Professor of Management at the Darden Graduate School of Business at the University of Virginia, has done. Several years ago, I had the pleasure interviewing her co-author Tim Ogilvie on the Business901 Podcast, Transcription with Podcast link: Using Design Thinking for Growth. I have used Read More …
Henry Chesbrough is a Professor at ESADE and father of the term ‘open innovation’, one of the concepts behind the creation of ESADE Creapolis. He is currently Adjunct Professor and Executive Director of the Center for Open Innovation at the Haas School of Business at the University of California, Berkeley.His research topics include: innovation in Read More …
David Hamme enjoys helping leaders uncover opportunities, examine problems from new angles, and executing the plan to bring them to fruition. His goal is to make your life easier and supercharge your performance. His recent book, Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution is compilation of his thoughts and processes that he Read More …
This weeks Podcast guest is David Hamme. David enjoys helping leaders uncover opportunities, examine problems from new angles, and executing the plan to bring them to fruition. His goal is to make your life easier and supercharge your performance. His recent book, Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution is compilation of Read More …
The 300th Business901 Podcast The Mayo Clinic Center for Innovation founding and current administrative director, Barbara Spurrier MHA, is my guest this week on the Business901 podcast. She has advised senior leaders in the health care industry for over two decades, serving as a champion for innovation in large, complex environments. She just recently co-authored Read More …