Managing Customer Value
The past few weeks I have been heavily immersed into Kaizen, Kanban, Agile Project Development and as a result Scrum. I have found it quite interesting but somewhat overwhelming along with a few other things I am doing. I have taxed my learning absorption level, to say the least. What did I do? I took Read More …
This is a transcription of the podcast that I had with Karen Martin the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments. Karen shared so much new information that I had split the podcast into 2 parts. The 3rd part is the transcription of the podcast. These podcasts Read More …
In my recent discussions on White Collar Kaizen, one of the issues that seem to migrate through the conversation was the need for a process owner to insure that the Kaizen initiative was carried out. In the non?manufacturing world the teams are so cross functional and organizations are so “siloed,” that the claim is that Read More …
Last week the Business901 podcast, featured Karen Martin the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments. Karen shared so much new information that I have split the podcast and this is part 2 of 3. The 3rd part will be the transcription of the podcast unless you Read More …
I have been fortunate to have a slew of well qualified individuals on my podcast that have discussed Kaizen and Kaizen Events. Karen Martin of KS Martin & Associates was one of them and offered this definition of who should attend a Kaizen Event (You can listen to part 2 of 3 of the Karen Read More …
This weeks Business901 podcast, featured Karen Martin the co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments. Karen shared so much new information that I have split the podcast in 3 parts of 20 minutes each. These podcasts are a wealth of information on Kaizen Events and a great Read More …