Managing Customer Value
Community building has evolved in today’s digital era, and Discord stands at the forefront. It’s a powerful platform beyond gaming; it’s a hub for connecting individuals with common interests, creating a sense of belonging and an engaged community. As an online destination where conversations happen in real-time, Discord offers a goldmine of opportunities for those Read More …
Web 3.0 represents the evolution of the internet, offering a more personalized and interactive user experience. No longer limited to simply consuming content, users now play an active role in shaping the online landscape. Tapping into this phenomenon can propel your brand to new heights as a business. Creating a thriving customer community can foster Read More …
As the amount of data, today continues to increase, the demand for innovative and advanced data technologies also increases. This article will examine contextual data and its advantages in unlocking hidden possibilities and uncovering new opportunities. Understanding contextual data can unlock its power in determining business insights, augmenting customer experiences, and creating a data-driven culture. Read More …
Customer feedback plays a huge role in shaping the customer experience of any company. Unhappy customers are not afraid to let others know when they feel something has gone wrong or could have been done better. That goes for positive and negative feedback, so any company needs to align internal processes, strategy, and technology to Read More …
Loyalty marketing is a growing part of modern business. Increasing customer expectations have made customers more discerning than ever, resulting in loyalty being at an all-time high. To stay competitive, you need to leverage new technologies in your loyalty marketing. Web 3.0 is the third generation of the internet, full of potential in loyalty marketing. Read More …
To create a successful marketing event ecosystem, one must understand what one is. A marketing event ecosystem collects isolated events to achieve a common goal. Each event in the ecosystem must be carefully planned and executed to contribute to the success of the whole. There are three key components to a successful marketing event ecosystem: Read More …