Managing Customer Value
On the Business901 podcast, I had the pleasure of interviewing Nancy Riebling, Director of Operational Performance Solutions and a Master Black Belt for the North Shore- LIJ Health System. Change acceleration process is a philosophy & tool set designed to help overcome cultural barriers to change by creating a shared need, shaping a vision, & Read More …
Last week I wrote a blog post stating that I thought that Seth Godin was experiencing a lean transformation. I alluded to the fact that I thought John Jantsch, author of Duct Tape Marketing, was headed down the same path. After reading John’s blog post in the American Express Open Forum. I’m convinced! He said Read More …
On the Business901 podcast, Jamie shared concepts and stories based on real-world Lean applications. We used The Hitchhiker’s Guide to Lean and the Lean Learning Center as the jumping off point but soon wandered into the development of a Lean Culture. The podcast explored how to get started in lean but maybe more importantly, how Read More …
Never start with a BLANK PIECE OF PAPER, Never. I cannot think of a single thing that would hinder your training, creativity and more importantly results. I believe that is one of the reasons mindmaps work so well. You start at least with a way to make an outline. Just think how hard it is Read More …
Tom DeForge discusses the disciplined approach and analysis tools taught to him during his 8 year tenure by the Shingijutsu consulting group, who are considered 2nd tier consultants to the father of The Toyota Production System, Taiichi Ohno . Tom has been implement these Lean Principles for over 20 years and is currently a Principal Read More …
The Marketing your Black Belt Webinar is a bi-monthly webinar(2x per month), that it is designed for both the Lean Six Sigma Consultant and Consulting Organizations that use these principles. There is required homework at the bottom of the page for the Webinar, Item 4! Marketing Your Black Belt Other Related items: Webinar Registration News Read More …