Unclear Customer Value leads to Failure

All of us know we must distinguish ourselves in the marketplace to be successful. However, do we go to the marketplace to find that unique dimension of matched value is? In fact, there’s been study after study showing that we don’t even get out of our own organization with an understanding of our own unique Read More …

QVC of Marketing Flow

QVC is the leader in multi-channel retailing — a televised shopping service that broadcasts live retail programming 24 hours a day. It’s a vast virtual shopping center, offering a wide variety of products including jewelry, apparel, electronics, home furnishings, and beauty. They understand marketing flow. I did a series of blog post this week on Read More …

What you can Learn from the Military on Cadence

If you have not been part of it you may not appreciate the military term of cadence. I spent 3 years in the 82nd Airborne running 2 miles a day to the sound of a voice similar to this.. 30 years later, I can still repeat most of these cadences. It forever produced a rhythmic Read More …

Leading with Lean thru Accounting

Jim Huntzinger has over twenty years experience developing lean enterprises through system design and development, implementation, and guiding organizations both strategically and tactically through the transformation process. Currently he is the president and founder of the Lean Accounting Summit, TWI Summit, and Lean and Green Summit. The podcast was a great overview of Lean Accounting Read More …

Your Customer never experiences averages

W.  Edwards Deming estimated that a lack of an understanding of variation resulted in situations where 95% of management actions result in no improvement. People struggle with variation but as Dr. Deming said if you fail to understand this concept you fail to improve. Understanding variation could be the strongest asset that Six Sigma brings Read More …

Rodney Dangerfield’s interpretation of the Lean Startup!

I happened upon this video the other day and could not help but think about the popular Lean Startup and Eric Ries. Eric is ever mindful of getting your product/service into the real world as quickly as possible. He laughs at the notion of creating this full fledge business model and structure that are institutions Read More …