Engaging People in Healthcare with Kaizen

In next week’s podcast, I have authors Joe Swartz and Mark Graban discussing their new book, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. The book centers on healthcare, however, I believe many of the “lessons to be learned” can be applied to anyone in continuous improvement. An excerpt from the podcast (Listen to Read More …

Poppendiecks on Process Control Thoughts

At #LSSC!12, I had a chance to listen to Mary Poppendieck’s talk on, Continuous Feedback: Process Control for Developing Software-Intensive Systems. I had a few questions afterwards that developed into an entire podcast. Mary Poppendieck has been in the Information Technology industry for over thirty years. She has managed solutions for companies in several disciplines, Read More …

How Fast can you get Feedback from your Customer?

At #LSSC!12, I had a chance to listen to Mary Poppendieck’s talk on, Continuous Feedback: Process Control for Developing Software-Intensive Systems. This Thursday, I continue the conversation with both Mary and Tom Poppendieck on the subject of process control in software. This is an excerpt of the podcast. Joe:  I find it quite interesting that Read More …

Why is ‘x’ the unknown?

I have always believed that history was important. And if you are in the quality field or more specifically a Lean Six Sigma person it is hard to believe that “X” is not important to you. Why is ‘x’ the symbol for an unknown? In this short and funny talk, Terry Moore gives the surprising Read More …

Extending Lean Supply Chain Thinking

Lean Supply Chain and Logistics Management is a a practical guide that will assist you in leveraging your improvements to make both vendors and customers smile! Paul Myerson is my guest and the author of the aforementioned book. Paul explains many components of Lean but in a unique way that allows you to apply that Read More …

Individual Lean Transcription

In the Business901 podcast Individual Lean, the Root Cause of Success?, Dan Markovitz, founder and owner of Time Back Management discussed applying the principle of Lean to everyday life. These principles are the basis for his new book, A Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance. This is Read More …