Managing Customer Value
Sales in the past were about relationships and being there when the opportunity presented itself. We would join committees, network with peers, and make sales calls on prospects. We used the web to facilitate discussions, share information, and even a shopping cart for defined products. We often delivered programs in person, and those services and Read More …
As the amount of data, today continues to increase, the demand for innovative and advanced data technologies also increases. This article will examine contextual data and its advantages in unlocking hidden possibilities and uncovering new opportunities. Understanding contextual data can unlock its power in determining business insights, augmenting customer experiences, and creating a data-driven culture. Read More …
Sales have changed dramatically in recent years, and salespeople must learn to adapt to the emerging landscape to unlock success. From technology to customer expectations, salespeople must have the skills and mindset necessary to navigate change and provide effective support. The modern sales environment is filled with challenges that salespeople must navigate to succeed. Businesses increasingly Read More …
As the business landscape continues to evolve, so does the role of the modern salesperson. From navigating an increasingly challenging marketplace to staying up-to-date on ever-changing trends, sales professionals are tasked with succeeding in a rapidly evolving environment. To meet this challenge, modern salespeople must possess unique skills and a mindset that positions them to Read More …
Customer feedback plays a huge role in shaping the customer experience of any company. Unhappy customers are not afraid to let others know when they feel something has gone wrong or could have been done better. That goes for positive and negative feedback, so any company needs to align internal processes, strategy, and technology to Read More …
Loyalty marketing is a growing part of modern business. Increasing customer expectations have made customers more discerning than ever, resulting in loyalty being at an all-time high. To stay competitive, you need to leverage new technologies in your loyalty marketing. Web 3.0 is the third generation of the internet, full of potential in loyalty marketing. Read More …