Managing Customer Value
Author David Wilkinson, drawing upon his own research and including compelling international cases, reveals how to lead others through times of uncertainty so as to create opportunity, innovation, and competitive advantage. The book, The Ambiguity Advantage: What Great Leaders are Great At published by Palgrave Macmillan, shows that a key factor for great leadership is Read More …
How do people advance through the changing structure of a Lean or Agile Organization? Is There a Framework for Creating Greater Autonomy in the Workplace? In the Lean world, we use the processes of Training within Industry and the Toyota Kata to move from a strict hierarchal structure to more distributed culture. It reminds me Read More …
The Oxford Review aim is to get the very latest, just published, peer-reviewed research to you in brief, understandable, practical, and useful way to digest briefings; no jargon, no overload. And make you the most impressively up-to-date person in the room. Find out more at https://www.oxford-review.com/ David Wilkinson is the Editor-in-Chief of the Oxford Review. Read More …
Most of our decision making and problem-solving uses this 4-step process: Problem – Clarification or defining the problem we are trying to solve Problem – Looking for causation, 5 Whys Solution: Brainstorming different ideas, evaluating and selecting Solution: Implementing, testing and reviewing results A similar type of effort is made in about every decision making effort Read More …
David Wilkinson is the Editor-in-Chief of the Oxford Review. He is also acknowledged to be one of the world’s leading experts in dealing with ambiguity and uncertainty and developing emotional resilience. David teaches and researchers at several universities including the University of Oxford, Medical Sciences Division, Cardiff University, Oxford Brookes University School of Business and many Read More …
An excerpt from tomorrow’s podcast with David Wilkinson, founder, and editor of The Oxford Review Note: This is a transcription of an interview. It has not gone through a professional editing process and may contain grammatical errors or incorrect formatting. Joe Dager: I do not think most people understand the rigors of academic research. Is Read More …