Managing Customer Value
Does your SaaS product/service sell itself in your subscription based service? Or maybe, it is something more towards a membership style of arrangement? Either way, there are a lot of lessons to be learned from the art of onboarding employees for most SaaS models. When we look at successful onboarding programs they typical address four Read More …
I’m passionate about continuous improvement and teaching others about it and so I approached my now business partner, John Miller and Kevin Meyer, who’s also my business partner, there’s three of us, about starting an online training business. – Ron Pereira The Gemba Academy provides high quality online and DVD-based lean manufacturing training for individuals Read More …
Bryan Armentrout is the owner of The Food Leadership Group, a food safety and quality systems consulting firm. He has written a new book called The New Manager Mindset: How to Master the Four Secrets of Leadership that College Doesn’t Teach You which is about passing along what he has learned in over 20+ years as Read More …
I’m a big advocate of flip learning and online training and your site licenses are very compatible to that. Someone can watch and then they can go practice and go over the practice with a consultant or a partner or somebody. Is that something you do with Gemba? Is that constructed somehow? – Joe Dager An Read More …
The The Lean CEO: Leading the Way to World-Class Excellence reveals the true power of Lean through in-depth interviews with CEOs who have gone beyond tool adoption and established Lean as a corporate-wide management system. The all-star cast of twenty-eight leaders represents a wide variety of organizations, including global manufacturers Ingersoll-Rand and Barry-Wehmiller, healthcare icons Read More …
This is a collection of 20 – Business901 Podcast Transcriptions, called Stacks (see below) through my Issuu channel: Supply Chain A collection of Business901 Podcast Transcriptions that centered on applying Lean, Six Sigma and Theory of Constraints to the Supply Chain. Several people included are Chad Smith, Carol Ptak, Amir Schrangenheim, Robert Martichenko, and others. Stacks Read More …