Managing Customer Value
Personal Kanban notable Jim Benson of Modus Cooperandi in a recent podcast explained how he views constraints. Related Podcast and Transcription: Drowning in Work Joe: Well, you have a matrix in the book where you talk about constraints and some of them bad and good. Can constraints be like your throttle for your work? Jim: Read More …
Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution is compilation of David Hamme’s thoughts and processes that he uses. The related podcast and transcription can be found here Fine Tuning Your Company Processes. An excerpt from the discussion: Joe: Why do think we need a process? I mean why do we need a Read More …
This weeks Podcast guest is David Hamme. David enjoys helping leaders uncover opportunities, examine problems from new angles, and executing the plan to bring them to fruition. His goal is to make your life easier and supercharge your performance. His recent book, Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution is compilation of Read More …
I have always thought Hansei or Reflection was a key part of Lean thinking. I talk about it as part of introducing CAP-Do in the video below. Slides of the above Presentation If you have not purchased CAP- Do, it is available for download as a PDF. P.S. Peter Senge calls this process Presencing Read More …
Timothy W. Fowler is a visual-spatial thinker who designed President Obama’s Air Force One secure inspection and re-fueling process and is also the founding Director of Super Bowl Champion Coach Joe Gibbs Youth For Tomorrow. In a past podcast, he introduced me to RIGHT technique. Read, Inquire, Glimpse, Highlight and Trend Related Podcast and Transcription: Read More …
We will spend this section on the left side of the A3 or the planning process. Description of the Components of the A3 Team: The team selection is very important in developing A3s. I cannot emphasize enough the importance of collaboration and building a team. You should go to great lengths to find people who Read More …