Managing Customer Value
A collection of Business901 Podcast Transcriptions, called Stacks (see below) through my Issuu channel: Training and Simulation Stack Stacks are a new way to organize your own publications, as well as any other publications that you find interesting. For your own publications, after you are done publishing them, Stacks are an easy way for readers to Read More …
@JamieFlinchbaugh, author of The Hitchhiker’s Guide to Lean discussed in this podcast simulation games and how the Lean Learning Center designs and uses them. Jamie is an individual and the Lean Learning Center, an organization that practices what they preach, Lean. Jamie’s insightful responses are lessons for any trainer. I encourage you to check out Read More …
Later this week, I have a podcast with Jamie Flinchbaugh, author of The Hitchhiker’s Guide to Lean discussing simulation games and how the Lean Learning Center designs, uses and the expected outcomes of them. After reviewing the podcast, I have to agree with Jamie in his description of applying PDCA to them. An individual and Read More …
How do you captivate and engage today’s audiences? It’s simple, use multiple platforms says award-winning transmedia writer, game designer and author, Andrea Phillips. If you cannot wait for the podcast her new book, A Creator’s Guide to Transmedia Storytelling provides a fantastic introduction. Transmedia Storytelling is a story experience both for and with an audience Read More …
The Lean Supply Chain & Logistics Simulation game was discussed in the podcast with Paul Myerson, author of Lean Supply Chain and Logistics Management, a practical guide that will assist you in leveraging your improvements to both vendors and customers. Why use a simulation game? Paul says, To be truly successful with Lean I think Read More …
Paul Myerson will be discussing his Lean Supply Chain & Logistics Simulation later in the week. This is part of a series of blog posts outlined in A Lean Service Design Approach to Gaming your Training. Paul was my guest on a recent Business901 Podcast, Extending Lean Supply Chain Thinking. He recently authored Lean Supply Read More …