Managing Customer Value
My guest on the Business901 podcast was Tracey Richardson, president of Teaching Lean Inc.. She has over 22 years of experience in Toyota methodologies including: Lean Problem Solving, Quality Circles, Lean Manufacturing tools, Standardized Work, Job Instruction Training, Toyota Production System, Toyota Way Values, Culture Development, Visualization (Workplace Management Systems), Continuous Improvement (Kaizen), Meeting Facilitation/Teamwork, Read More …
On the Business901 podcast, I had the pleasure of interviewing Nancy Riebling, Director of Operational Performance Solutions and a Master Black Belt for the North Shore- LIJ Health System. Change acceleration process is a philosophy & tool set designed to help overcome cultural barriers to change by creating a shared need, shaping a vision, & Read More …
On the Business901 podcast, I had the pleasure of interviewing Nancy Riebling, Director of Operational Performance Solutions and a Master Black Belt for the North Shore- LIJ Health System. Operational Performance Solutions is a division of the Health System’s Corporate University located at the Center for Learning & Innovation. North Shore-LIJ Health System headquartered in Read More …
My Fellow Duct Tape Coach Bill the Accountant, gives a review of this book. I did not have time to read it but thought I might get the audio. Is there something wrong with that picture? I have always claimed, if I could get to the back of a napkin, I could close the deal. Read More …