On the Business901 podcast, I had the pleasure of interviewing Nancy Riebling, Director of Operational Performance Solutions and a Master Black Belt for the North Shore- LIJ Health System. Operational Performance Solutions is a division of the Health System’s Corporate University located at the Center for Learning & Innovation. North Shore-LIJ Health System headquartered in Great Neck, NY is the third largest nonsectarian health system in the country.
Change acceleration process is a philosophy & tool set designed to help overcome cultural barriers to change by creating a shared need, shaping a vision, & mobilizing commitment. Fast track decision making (North Shore’s version of GE work-out) is a rapid problem solving approach with team involvement and in-meeting decisions. It is a catalyst for change focusing on the process to drive improvement and empowering the people closest to the process to develop & implement appropriate solutions.
In her role as Director she over sees 3 system master black belts, teaches the six sigma and lean methodologies as well as mentors projects through out the health system. Working with senior leadership, she translates strategic goals and initiatives into six sigma, lean, or FTD (fast track decision making) projects to drive improvement across the organization.
Nancy will be presenting Taking Six Sigma and Lean beyond projects in Healthcare at The Global Lean, Six Sigma and Business Improvement Summit. This summit represents the largest gathering of leading experts and senior executives across various industries who are passionate about achieving process and business excellence.