Managing Customer Value
Joe: Well, in a startup world, where you’re kind of always marketing towards customer development and product market fit and, we stay pretty focused in that. Is there an ‘Aha’ moment for a company or a time when we start shifting gears and start thinking about their brand? Laurel Mintz: I think that that’s a Read More …
I seldom post Ted Videos anymore to my blog but this video speaks to how the interaction between user and designer (this time an architect) in something as massive as a building has changed. A wonderful description that I hope you enjoy as much as I did. An excerpt for the video: Because it doesn’t Read More …
Prior to his early retirement, Brian Joiner was Chairman and co-owner of Joiner Associates, a nationally recognized management consulting firm. Prior to Joiner Associates, Brian was a UW professor. He is the author of Fourth Generation Management and co-author with Peter Scholtes of The Team Handbook, published by Joiner Associates and one of the best-selling Read More …
In 1999, poor health forced Peter Scholtes to retire from conducting seminars and consulting. Peter asked Kelly L. Allan, Senior Associate of Kelly Allan Associates, to continue the seminars and consulting practice. Scholtes said, “There is much to appreciate about Kelly. His exceptional ability to combine theory with real-world implementations is perhaps what clients appreciate the Read More …
An Excerpt from the podcast, Decision Modeling with James Taylor (Podcast and Transcription): Joe: How difficult is it to get started? Do you need someone trained to use the process and do you need software? James: So the first thing is, how difficult is it? Well, just like any modeling technique, the approach we use Read More …
In this weeks podcast Michael Gelb explains the power of Qi Gong and how it relates to innovation and creativity. You can find out more n Michael’s new book: Creativity On Demand: How to Ignite and Sustain the Fire of Genius. An excerpt from tomorrows podcast: Joe: One of your first books was the Alexander Read More …