Managing Customer Value
This is a collection of Business901 Podcast Transcriptions that focus on the Theory of Constraints. Guest include Bill Dettmer, John Rickers and both Ari and Eli Schrangenheim. Theory of Constraints Stacks are a new way to organize your own publications, as well as any other publications that you find interesting. For your own publications, after Read More …
Dr. Eli Goldratt, founder of the Theory of Constraints, said Reaching The Goal: How Managers Improve a Services Business Using Goldratt’s Theory of Constraints was one of the best books ever written on TOC. It was published in 2008 by IBM Press and authored by Dr. John Ricketts, a practitioner and innovator in the field Read More …
In my mailbox several weeks ago from the website Academia.edu, I came across an article, How Instructional Designers Solve Workplace Problems, co-authored by Dr. Lisa Yamagata-Lynch. An abstract on the article: The findings revealed differences between experts and novices with regards to tolerance of ambiguity, expectations about their own roles in finding solutions for their Read More …
Statistics though, in my mind, lend themselves to the theory of music without the soul, scales and modes without feeling said my podcast guest, John Lawrence Woodall. He also furnished me the following quote: Architecture can be said to be frozen music. – Johann Wolfgang von Goethe. Our podcast, Can Studying Music help your Lean Read More …
The Business901 Podcast featured John Arthur Ricketts, a distinguished engineer at IBM Corporate Headquarters. As a consulting partner and technical executive, he has dealt with many services management issues, including those faced by clients in their own services businesses. His work in applied analytics led him to become a focal point on Theory of Constraints Read More …
If the facts don’t fit the theory, change the facts! – Albert Einstein I think many of us put blinders on when we get a good idea and forget that well let me throw another quote out to you: We don’t see things as they are, We see them as we are – Anais Nin Read More …