Managing Customer Value
In Lean we use TWI as a platform for developing people. However, we may not do so good of a job developing the Explore aspect (EDCA) of Lean through the process. Any Thoughts? In Eric Ries’s new book, The Startup Way, he quoted Shigeki Tomoyama (who at the time was the chief officer of the IT Read More …
EDCA or Explore-Do-Check-Act. I like to use this term; EDCA learned from Graham Hill to designate the Explore aspect of Lean. I view it as more of Design Type thinking content that allows for that collaborative learning cycles with a customer. We are capturing comments and/or suggested improvements to the card over on LinkedIn, http://bit.ly/2eKKA0t. Download Read More …
A few weeks ago, I introduced the Lean Talent Development Matrix and had promised to follow-up with the description in more detail of the boxes. Instead of singling out each box, I thought the natural progression was to group the boxes and show the overall relationships in four quadrants. This diagram represents the four boxes Read More …
In an immersive working session at the Lean People Development Summit, held September 11-12, Roger Bilas will facilitate the TWI: Still the Perfect Foundation for People Development – 75 Years and Counting session. The Summit draws professionals from HR, continuous improvement, and leadership to explore how best to design job roles aimed at improvement, build Read More …
This is a collection of Business901 podcasts on Training within Industry. It is about 2-hours in length and features the following guests: Jim Huntzinger, president of Lean Frontiers, has researched at length the evolution of manufacturing in the United States with an emphasis on lean’s influence and development. He has researched and worked to re-deploy TWI Read More …
I use a foundation of Training within Industry (people side) and the 6s approach (Data side) to implement an onboarding program. It is usually based on a 90 to 100-day cycle. An outline of the process is depicted below. 5s is a systematic corrective action technique to clean up, get organized and make this the way Read More …