Ten Steps To Mapping Customer Motivation

Motivation is a critical component for success in any arena. It fuels our energy levels, drives us to achieve our goals, and keeps us engaged and passionate about our work. However, motivation is a complex and multifaceted concept that is difficult to understand or harness. Researchers have identified several types of motivation, each uniquely affecting Read More …

Utilizing Laddering in Your Customer Discovery Interviews

The first step in the laddering process is identifying your product’s or service’s primary benefit or values. Ask probing questions such as “why would you choose this product or service?” and “why is this important?” to understand the customer’s motivations. Once you have identified the primary benefit or value, create a category ladder to identify Read More …

Crafting An Effective Distribution Channel Plan

Every business wants to ensure success, and one of the key areas to focus on is crafting an effective distribution channel plan for your marketing framework. When planning your distribution channels, you need to be sure that it fits in with the unique value proposition of your business and allows you to reach your target Read More …

Using Video and Audio for Compelling Messages

It can be difficult to capture an audience’s attention in today’s multitasking world. However, videos and audio are highly effective in compellingly conveying messages. 90% of the information we process mentally is received via video and audio. Therefore, these mediums can help ensure our message is effectively delivered and heard. Do you have an important message Read More …

Developing a Strategic Narrative

Creating a strategic narrative is an important component of any successful marketing strategy. A strategic narrative helps to shape how customers perceive a brand and can be a vital way to connect with customers. When developing a strategic narrative, a few key steps should be followed. First, it is important to understand the “why” behind Read More …