Lean Six Sigma – Implement

In my previous post on Lean Six Sigma marketing , I had stated Implement, the new process under a control plan, was the 5th step in building a Lean Six Sigma marketing process. I also stated that in the Duct Tape Marketing planning system that the Service Experience coincided with the definition of Implement. How Read More …

What is Lean Six Sigma

Review the video to see what TQM expert Craig Crook has to say about Lean Six Sigma. Technorati Tags: Lean Six Sigma ,Six Sigma ,Manufacturers ,Quality ,Marketing ,Manufacturer Marketing ,Lean

Lean Six Sigma & Marketing

Laying the ground rules for my upcoming posts, I will use the what I believe is the traditional approach to Lean Six Sigma, the DMEDI process. Skipping over DMAIC and DMADV and I am sure other initials are out there that may be applicable but I like the DMEDI. So what is it: Define the Read More …

Sales Calls, sounds like an opportunity

A classic study of sales calls made by Dartnell and McGraw Hill produced the following fascinating statistics: 1.  80% of all sales are made only after 5 or more contacts 2.  48% of all salespeople give up after the first contact 3.  25% give up after the 2nd contact 4.  17% give up after the Read More …

Webinar, Seminar and Stuff, oh My!

I am becoming a big, big fan of Nancy Duarte’s material. She has made my presentations better! What more can I say. If you give any type of presentation take a look at the link for the last webinar below. Good Stuff. The book Slide:ology is pretty good too. The last webinar I did for Read More …

Voice Mail Secrets

  You GOTTA Know this – Voice mail messages can be a useful selling tool or a major setback to your sales efforts, depending on how you leave or receive them. Here are a few tips that may help your effectiveness when leaving a message. Prepare what you plan to say before you leave a Read More …