Managing Customer Value
If someone was looking at starting a collaborative in any field, Healthcare, Manufacturing, could you give them a little of advice on where they might go or how they would start. -jd Dean Bliss: I wasn’t part of the beginning of the Iowa Healthcare Collaborative, so I can talk about the Lean Consortium a Read More …
Working with argument maps are a great way to outline and develop your critical thinking. It’s not really about winning an argument rather it is more about looking at both sides objectively. It is something we all need a little help with sometimes. Rationale is an educational mapping tool that includes an easy-to-use essay planner, Read More …
As the pace and complexity of business has grown traditional organization structures have been flattened through near constant reorganizations. The need for specialization within certain functions seems to prevent further reconciliation. Empowerment within business units and departments to make decisions within their scope of activities has increased, however, we often bump into "sub-optimizing the whole" Read More …
‘What gets us into trouble is not what we don’t know. It’s what we know for sure that just ain’t so.’ – Mark Twain I think this famous quote by Mark Twain sums up my feelings about marketing funnels, sales funnels and pipelines and in whatever direction we may want to flip them. We don’t Read More …
Midnight Lunch: The 4 Phases of Team Collaboration Success from Thomas Edison’s Lab was a book that fascinated me. Author Sarah Miller Caldicott, a descendant of Thomas Edison, innovation author and CEO of Power Patterns provides a look at how Edison’s collaboration methods can be used face-to-face and by virtual teams. Many of us struggle Read More …
I had a very open discussion with Dean Bliss, a Lean Healthcare Coach for the Iowa Healthcare Collaborative and a board member of the Iowa Lean Consortium, what it takes to create and sustain these before mentioned initiatives. Dean assists healthcare organizations in learning and applying continuous improvement activities and philosophy. He is an original Read More …