Managing Customer Value
I was going to name this blog post, Why Toyota should visit Virginia Mason? However, since I have never been to Virginia Mason (a Leader in Lean Healthcare) or Toyota, it would be pure conjecture on my part. Instead, I decided to base my blog post on a discussion that I had with Dr. John Read More …
Lean Healthcare has been a central part of many of my podcasts and is a much talked about field these days. A result of not only the cost savings that Lean provides but the ability of Lean to assist in prevention of errors and time-saving. There have been few greater advocates of the application of Read More …
@brockdubbel Brock Dubbel, creator of Building a Game for a Assessment Nursing Game (see below) says, Learning does not need to be sacrifice and suffering. When the learners were asked to discuss the game and play activities, and these were related to traditional academic outcomes, and the processes they participated in were made explicit, they Read More …
In next week’s podcast, I have authors Joe Swartz and Mark Graban discussing their new book, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. The book centers on healthcare, however, I believe many of the “lessons to be learned” can be applied to anyone in continuous improvement. An excerpt from the podcast (Listen to Read More …
Improve Healthcare and Government thru Lean and Six Sigma…You just Gotta Wanna! This was the theme echoed numerous times by my podcast guest, Jay Author of QI Macros. We started out discussing his book, Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, and Flawless Healthcare but soon moved into a discussions that can Read More …
This is a transcription of the podcast, Manufacturing to Healthcare, the Tale of a Lean Six Sigma Consultant that I had with Jason Kilgore author of the book, The Elegant Process: The Guide to Enhanced Quality and Reduced Costs. In the book, Jason demonstrates his value-based approach to simultaneously achieving quality and financial goals through Read More …