Managing Customer Value
Sylvain Cottong has worked extensively at these crossroads and as an early Internet evangelist, he has been advising governments & companies on strategies for the networked society. He lives & works in Luxembourg and Berlin. An excerpt of the podcast, At the Crossroads of Economics, Society, Culture & Technology is… can be read at An Read More …
Saul Kaplan (@skap5), the author of The Business Model Innovation Factory: How to Stay Relevant When The World is Changing was my guest on the podcast, An Innovation Junkie Interviewed. Saul is the founder and chief catalyst of the Business Innovation Factory (BIF), a real-world laboratory for exploring and testing new business models and social Read More …
Saul Kaplan (@skap5), the author of The Business Model Innovation Factory: How to Stay Relevant When The World is Changing was my guest on the podcast. Saul is an innovation junkie! He is the founder and chief catalyst of the Business Innovation Factory (BIF), a real-world laboratory for exploring and testing new business models and Read More …
In my Continuous Improvement journey into the Sales and Marketing field, I have taken Service Design as one of the leading concepts. One of the areas that is most evident in Service Design and Design Thinking is the aspect of Empathy. Seung Chan Lim, nicknamed SLIM has engrossed himself into a special project that I Read More …
One of my favorite videos recently has been the HYVEinnovation video on Co-Creation and Open Innovation. If you have not seen this it is well worth your time to view. Related Information: Do You Know the Right Job For Your Products? Will Product Managers embrace Open Innovation?Do you co-create value with your Customer? A Service Read More …
Standard work should be an enabler of innovation, not a hindrance. In an upcoming Business901 podcast with Terri Griffith, we will take a look at a few of these principles and find out why it is so important to access where you are at before venturing into the unknown. In the premier show of Innovators Read More …