Managing Customer Value
This is what you must ask yourself if you are a Professional Service firm. Check for Next Starting Date GET CLIENTS NOW!™ How good are you at marketing yourself? Can you get found on the Web? Do you know where to begin to find new clients? Do you follow a strategy to reach your goals? Do Read More …
Does your SaaS product/service sell itself in your subscription based service? Or maybe, it is something more towards a membership style of arrangement? Either way, there are a lot of lessons to be learned from the art of onboarding employees for most SaaS models. When we look at successful onboarding programs they typical address four Read More …
IDEO seemingly popularized the Design Thinking or the Solution-Focused type approach in businesses. It dates back much further than that to numerous people like Robert McKim, Nigel Cross and a host of others. A solution-focused approach has always been something that I have used especially in the design thinking approach when applying. EDCA (Explore-Do-Check-Act). In a Read More …
I’m passionate about continuous improvement and teaching others about it and so I approached my now business partner, John Miller and Kevin Meyer, who’s also my business partner, there’s three of us, about starting an online training business. – Ron Pereira The Gemba Academy provides high quality online and DVD-based lean manufacturing training for individuals Read More …
Bryan Armentrout is the owner of The Food Leadership Group, a food safety and quality systems consulting firm. He has written a new book called The New Manager Mindset: How to Master the Four Secrets of Leadership that College Doesn’t Teach You which is about passing along what he has learned in over 20+ years as Read More …
I’m a big advocate of flip learning and online training and your site licenses are very compatible to that. Someone can watch and then they can go practice and go over the practice with a consultant or a partner or somebody. Is that something you do with Gemba? Is that constructed somehow? – Joe Dager An Read More …