Managing Customer Value
This past week, I have investigated Dialogue Mapping and been starting to use it. The context that I first used it in was capturing meeting notes which I could argue the pros and cons of this, but find for virtual meetings particularly interesting and better than most other attempts. The one problem I have found Read More …
Dialogue MappingTM with KC Burgess Yakemovic of Cognexus Group. KC has over 25 years of experience capturing and using decision making rationale within both the corporate and small business environments. She worked with Jeff Conklin a (author of Dialogue Mapping: Building Shared Understanding of Wicked Problems) during his early research on the technology needed to Read More …
Working with argument maps are a great way to outline and develop your critical thinking. It’s not really about winning an argument rather it is more about looking at both sides objectively. It is something we all need a little help with sometimes. Rationale is an educational mapping tool that includes an easy-to-use essay planner, Read More …
In next weeks podcast, I discussed, Dialogue MappingTM with KC Burgess Yakemovic of Cognexus Group. KC has over 25 years of experience capturing and using decision making rationale within both the corporate and small business environments. She worked with Jeff Conklin a (author of Dialogue Mapping: Building Shared Understanding of Wicked Problems) during his early Read More …
Dialogue MappingTM is my topic this week and will lead into a podcast with KC Burgess Yakemovic of Cognexus Group. This excerpt is from next week’s Business901 podcast about applying Dialogue Mapping. Joe: It sounds like a structured mind map that I can go in and out very quickly. I can bounce between an overview Read More …
From Michael Gelb’s new book: Creativity On Demand: How to Ignite and Sustain the Fire of Genius: In recent years, the best thinking on leadership and organizational performance has shifted away from the idea of managing time to recognize the importance of managing energy. One of the pioneers of this shift, Professor James Clawson, of Read More …