The New Sales Conversation

Linda Richardson new book,Changing the Sales Conversation: Connect, Collaborate, and Close is one of the few sales books that I have read that puts an emphasis from a Service Dominant Perspective (SD-Logic) versus selling from a Good Dominant Logic (GD-Logic) position. It is the new sales conversation that had to happen. Linda is the Founder Read More …

A Great Team Starts with Great Conversation

You can have a bunch of smart people surrounded by a great product or service and still fail if the conversation flounders. Seldom is it a smooth road along most paths and the path is often filled with tension, conflict, and even positive things can result in misunderstandings. Craig Weber wrote a book this past Read More …

Revisiting Contextual Pricing w Doctors

Pricing is more than just an issue of margin and production costs, but rather a complex set of contextually factors best defined as an outcome. In the podcast, we discussed the outcome of four contextual factors: Situation, Objectives, Perception and Capabilities.  Rob Doctors,author of the book Contextual Pricing: The Death of List Price and the Read More …

Constructing a Sales Experience Story

Recently, in a sales session, we introduced the idea of having a sales team construct a sales story of their last major sale. We went from how the customer’s organization became aware of the product through how marketing, inside support to include engineering and of course sales participated.  Most of us would relate it to Read More …

Secrets on Learning about People, Part 2

This Business901 podcast is a two-part series with Adam Zak, founder and CEO of Adam Zak Executive Search. He is an accomplished senior executive with more than 25 years of experience spanning the areas of management, consulting, financial and operations management and talent acquisition. He co-authored the book, Simple Excellence: Organizing and Aligning the Management Read More …

Sales Teams Are They Necessary

What people forget about Lean is that it is the change agent for an organization. This is what attracted me to apply it in the sales and marketing arena. When we sell a product to a customer, we are often asking them to change their behavior or the way they do things. Most of us Read More …