Managing Customer Value
As I was browsing a book today, Mastering Turbulence by McCann and Selsky, they were discussing when learning fails as a result of our normal methods being overwhelmed by constant change. They offered a replacement model based on five awareness processes: Scanning: Searching the environment for information to detect stage and saliency of ideas, events, Read More …
Decision Management Solutions specializes in helping organizations build decision-centric, action-oriented systems and processes using an approach of decision management, business rules and advanced analytic technologies. Their collaborative decision modeling software, Decisions First Modeler, is a cornerstone for developing requirements for these next generation systems and processes. One of the principals and author of Decision Management Read More …
Beyond Agile: Tales of Continuous Improvement is the latest publication of Modus Cooperandi. Co-author Maritza van den Heuvel is my guest on the podcast. Beyond Agile examines 10 companies, mostly in the tech world, but also in innovative automotive and business consulting, that have actively evolved their processes. Using tools from Lean, Agile and other Read More …
This is a transcription of the Business901 Podcast, People & Process Drive Profit Podcast with Vivian Hairston Blade, Founder, President & CEO of Experts in Growth Leadership Consulting, LLC (EiGL Consulting, LLC) based in Louisville, KY. Open publication Vivian is a recognized expert, keynote speaker, trainer and executive coach in the principles of Customer Experience, Read More …
Verna Allee, CEO, ValueNetworks.com, reflects on the growing interest in understanding business processes as networks and how value network modeling provides a fresh approach. I encourage you to watch and learn more. People banter about the terms of Community, Collaboration and Co-Creation with little thought on what they mean or what structure it takes to Read More …
The Unique Development Processes of Relevance video was submitted by Eric Hagan on the Agile Zone dzone page. I was impressed with the clarity of Justin’s explanations of the Agile process. He made it sound almost to easy. Relevance does agile consulting with their own unique process which mixes and matches many agile methodologies. Their Read More …