Managing Customer Value
In today’s business climate, customer engagement is more important than ever. With so many options available to customers, companies must take action to engage their B2B customers. This can be done by taking into account the customer’s situational awareness. This includes understanding the specifics of the customer’s procurement approach, including regulations and approvals. Additionally, it’s Read More …
To be a successful salesperson, it is important to understand the importance of dialogue. Dialogue is a conversation between two or more people in which each person communicates with the others. It is a back-and-forth exchange of information and ideas. There are many benefits to using dialogue in sales. First, it allows you to build Read More …
The marketing campaign is the sum of business decisions, plans, and activities to bring your brand to target consumers. If you’re not already familiar with the process, now may be the time to get acquainted. Marketing campaigns are a staple of modern business and are especially important for brands that require constant renewal. An effective Read More …
In the project economy, everyone is a project manager. The lines between work and personal life have become blurred as we manage an ever-increasing number of projects – from developing a new product at work to planning a family vacation. Project management is not about controlling people or processes but achieving results through effective collaboration. Read More …
By having a customer-centric mentality, you prioritize your customers’ needs and create an organization focused on ensuring customer satisfaction and loyalty. This mentality creates an environment for your customers to feel appreciated, respected, and taken care of. In turn, this will increase customer loyalty and repeat customers, as well as the potential to receive referrals Read More …
A Quick Overview of What They Are and If They Have a Place in B2B Customer Research What is a Socratic Circle? If you’re looking for a way to get more out of your business research or sales meetings, you may consider using Socratic Circles. But what are they? And how can you use them Read More …