Managing Customer Value
This is a collection of Business901 Podcast Transcriptions, called Stacks (see below) through my Issuu channel. This is an updated version of the Systems Thinking Stack with both the John Latham and John Shibley transcriptions added. Systems Thinking Stacks are a new way to organize your own publications, as well as any other publications that Read More …
A collection of Business901 Podcasts that center on a Kaizen Event and the steps leading up to it. I have included a few meeting and communication transcriptions that I thought would prove beneficial. As of this writing, there are 13 transcriptions included. Kaizen Event Stack Stacks are a new way to organize your own publications, as Read More …
A collection of Business901 Podcast Transcriptions, called Stacks (see below) through my Issuu channel: Training and Simulation Stack Stacks are a new way to organize your own publications, as well as any other publications that you find interesting. For your own publications, after you are done publishing them, Stacks are an easy way for readers to Read More …
This is a collection of around ten Business901 Podcast Transcriptions that has a focus on Service Excellence. I did not include Service Design or Designing for Service. Guest include John Goodman, Joe Michelli, Kathy Cuff, Drew Locher and many others. Service Excellence Stacks are a new way to organize your own publications, as well as Read More …
This is a collection of around twenty Business901 Podcast Transcriptions that focus on Startup concepts. I tried to stay away from innovation and product development. Guest include Alex Osterwalder, Saul Kaplan, Bill Aulet, Jeff Gothelf, Laura Busche, Gabriel Weinberg and many others. Startup Thinking Stacks are a new way to organize your own publications, as Read More …
This is a collection of Business901 Podcast Transcriptions that focus on Traditional Marketing concepts. Or, as we might say without Social Media component. Guest include Malcolm McDonald, Joe Pine, Laura Busche and many others. Traditional Marketing Stacks are a new way to organize your own publications, as well as any other publications that you find Read More …