Quality Improvement – it needs to be easier than tying a knot!

Forget Six Sigma, let’s get some results. Think about the 80/20 rule. If you are going to get 80% of your results from 20% of the problem than narrow even further to 95/5 if you can. So when you institute a quality program focus on small areas that get big results. Why waste your efforts Read More …

Quality in Marketing: You must start with these 2 definitions

Quality in marketing may be considered too subjective and therefore difficult to define. However, there is a lot about quality and marketing that can be made objective. But to first understand quality in marketing, I think it is important to understand two terms: Process and Metrics. Quality is not an event – it is a Read More …

WCBF’s 4th Annual Global Lean, Six Sigma Conference

The Global Lean, Six Sigma and Business Improvement Summit & Industry Awards truly represent the largest gathering of leading experts and senior executives across various industries that are passionate about achieving process and business excellence. Learn first-hand from their exceptional vision, leadership, cutting edge innovation and dedication to quality for phenomenal organizational results. The agenda Read More …

To be effective – HOW COOL does your marketing have to be?

I am just not sure you can make anything that is cool enough anymore to really be an eye-stopper. The only ad that I think of right away, is the Apple notebook that fits in an envelope. After a recent presentation to a group of start-up businesses, I asked for feedback. The only negative feedback Read More …

Swiftpage included in Business901 Product Offerings

I have just become associated with a new product and I think it has a lot possibilities. Swiftpage, the number one integrated email marketing solution for ACT! by Sage, introduces a marketing automation platform to its already robust service – giving you the tools to automatically reach out to your ACT! Contacts, Groups, Look Ups Read More …

If you control it well, it flows well!

Simple, concise control is now what you need. If we cannot build it into the project we have to go back to the Measure phase or even to the Define phase. Without controls, we will return to the old way of doing things and when asked about it three months later we will say, “Oh, Read More …