Managing Customer Value
We accept that Architects have an ability to design pleasing structures. I feel another part of their repertoire is equally as important; It is the ability to visualize the change needed between current and the future state and to successfully chart the path for evolving to it. You may believe that these traits are common Read More …
Below is a presentation that I will be giving this week to the Plantmix Asphalt Industry of Kentucky. It will be during the winter training school and focus on using both Critical and Creative Thinking benefits the Problem Solver. It also includes how to prevent the failures of most decision processes. This an hour long Read More …
My blog and podcast for next few months will focus on Business Strategists, Design Thinkers, Appreciative Inquiry Coaches, Architects and of course Lean Thinkers. I could not think of a better way to start this series than having a podcast with co-author Marc Stickdorn of This is Service Design Thinking. This is a transcription of Read More …
Tracey Richardson’s How to implement “Lean Thinking” in a Business is my third and final blog review for the John Hunter’s Curious Cat Management Improvement Blog Carnival. Tracey is a trainer, consultant and principal of Teaching Lean Inc. She has 22 years of Lean experience and worked at Toyota Motor Manufacturing KY as a team Read More …
In a rare interview, GE’s SVP and Chief Marketing Officer Beth Comstock talks to Behance’s Scott Belsky about what it takes to keep great ideas alive in a big company. Offering essential insights for creative leaders, the conversation touches on the power of passion and storytelling in getting ideas off the ground, why we should Read More …
When are Lean Thinking, A3 Problem Solving, PDCA, Kaizen and Continuous Improvement not enough? There is actually a time when considering small incremental improvements are the wrong thing to do. When you are dealing with a high degree of uncertainty, there still needs to be a process in place. If not, you may end up Read More …