Managing Customer Value
My guest on the Business901 podcast this week was Paul Yandell of Value Stream Focus and we discussed one of my favorite topics – Middle Management. Paul Yandell, led a lean transformation that won the 2007 Pacific Northwest Silver Medallion Shingo Prize for Excellence in Manufacturing. Business Week called the Shingo Prize the “Nobel Prize Read More …
Geoff Bellman co-author of Extraordinary Groups: How Ordinary Teams Achieve Amazing Resultswas my guest on the Business901 Podcast. In this book, Geoff and co-author Kathleen Ryan reveal that people instinctively sense when a group experience is something special, something different from the ordinary, something that surpasses their expectations in a positive, remarkable, and hard-to-describe way. Read More …
Transcription of my recent podcast with John Toussaint, M.D., CEO of the ThedaCare Center for Healthcare Value. The lessons Dr. Toussaint learned in healthcare are equally applicable to many other organizations. Learn about the partnership between the Lean Enterprise Institute (LEI) and the ThedaCare Center for Healthcare Value (TCHV) that brings together two of the Read More …
John Toussaint, M.D., CEO of the ThedaCare Center for Healthcare Value was my Podcast guest this week. From 2000 to 2008, Dr. Toussaint served as president and chief executive officer of ThedaCare, Inc., a community-owned, four-hospital health system including twenty-one physician clinics, as well as home health capabilities, senior care facilities, hospice care, and behavioral Read More …
This is a transcription of the Businss901 Podcast with Robert Martichenko, CEO and Founder of LeanCor. We discussed applying Lean Principles to the Supply Chain. I found many of his answers very unique and his approaches straight forward and practical. At the upcoming Lean Logistics Summit, June 22nd and 23rd in Cincinnati, OH, Robert leads Read More …