Managing Customer Value
I challenged this weeks, Business901 podcast guest, Benjamin Taylor of RedQuadrant, to a discussion about standards. Joe: I’ve always professed that standards are what creates the wow in an organization. Because someone knows exactly how far they can go, their limitations, limitations of the company. They know when to step out of the box and Read More …
I have been a Dan Pink fan for many years. His latest book, To Sell Is Human: The Surprising Truth About Moving Others, did not overwhelm me with new knowledge. I felt that the book was the sales version of his previous book, Drive: The Surprising Truth About What Motivates Us. There is not anything Read More …
Designing your Value Proposition Lean 3Ps of Marketing: Purposes, Practices and People The Competing Values Framework is used to organize an approach to leadership and management development. An excerpt from a paper (download the entire paper) by the author of Competing Values Leadership: Creating Value in Organizations (New Horizons in Management). These dimensions form four Read More …