Value Proposition in Service Design

Cindy Barnes co-authored the book, Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit: It provides guidance for business leaders – demonstrating why having a strong value proposition is so important for a company. This practical title shows readers how to build, deliver and harness value propositions to create profitable growth for a Read More …

Favorite Audio & Video Podcasts of 2016

The Disney Way trumped all podcasts of the year by a fairly large margin. My guest was Bill Capodagli. Bill has three decades of management consulting and corporate research expertise. Bill co-authored the best-selling business book, The Disney Way, 3E: Harnessing the Management Secrets of Disney in Your Company, now in its 3rd edition. The first Read More …

Impact Mapping with Gojko Adzic

Gojko Adziz specializes in are agile and lean quality improvement, in particular, impact mapping, agile testing, specification by example and behavior driven development. He is a frequent keynote speaker at leading software development conferences and one of the authors of MindMup and Claudia.js. Gojko won the 2016 European Software Testing Outstanding Achievement Award. In 2011, Read More …

What is a DevOps Mindset?

Shirly Ronen-Harel provides Agile and lean solutions using methods like Scrum, Kanban, Agile Testing, Agile product, DevOps , agile project management and such.  In the companies she works with, Shirly is an integral part of elevating organization productivity and their results through optimizing working processes, team resources allocation, and providing insights for fast moving suitable organization Read More …

Working with the Publisher (Do Book Co.)

Alan Moore  latest book,Do Design: Why beauty is key to everything (Do Books)  was the topic of our conversation.And during the podcast, we talked about his publisher the Do Book Co. From their website: The Do Book Company is an independent publishing house based in Shoreditch, London. We produce a series of inspirational pocket guidebooks in Read More …

Design at the Organic Milk Producer

Alan Moore possesses a unique grasp on the changes that are reshaping our world and an insight and passion on how to transform organizations and businesses to thrive in a world where it’s not business as usual. His latest book, Do Design: Why beauty is key to everything (Do Books)  was the topic of our conversation. Read More …